FAQ

Here's some FAQs about the online shop and ordering, any problems, feel free to pop an email using the button below.

How do I pay for my order?

We accept payment by credit card/debit card.

How much is postage?

Postage and packaging will be calculated by weight!

My order is a gift, do you put a receipt in the box?

All packages are sent with no receipt / invoice, ideal to be sent straight to the recipient. There is a little note card with each of the products, including best before information and an ingredients list.

Ah, I've given you the wrong address!

Please get in touch asap via email.
If it's not too late, we'll be happy to amend the address. However, if your parcel is returned to us due to an incorrect address, then it will be subject to a re-delivery fee.

Can you do custom or personalised orders?

We’d love to work with you on customisation, this is ideal for corporate gifts, wedding favours, party favours and much more! Send us a message and we’ll be happy to help.

Do you offer fudge for corporate events?

Yes we do. If you are a company and you are offering a special giveaway, going to a trade show or need gifts for your staff then we can help. Please email us for a bespoke offer. We can custom make your labels too.

Can I choose the date my item is delivered?

We are pleased to offer a "delayed delivery" service. You can order a gift for someone that can be delivered a couple of weeks after the order date.
When you place your order please let us know the date you would like the order to be dispatched by Life is Sweet (recommended 7 - 10 days before the date).
If you would like a note added to the outside of the box, "do not open until...." just pop this in the message when you contact us too.